Shipping and Delivery

Shipping

All items are shipped after payments are cleared. Most of our items ship the same day. However, if your order is a special order or requires resizing, it may take up to week to have it ready.

All orders within the United States are shipped free. All items over $200 are also shipped free and require signature. Please receive up to 4-6 business days to receive you item after we ship it.

Delivery

USPS tracking numbers can take up to 48-hours to be updated so please remain patient if your tracking number does not show any changes. However, if you have any concerns regarding your shipment please don’t hesitate to contact us.

International buyers, please remember that we are not responsible for any customs or duty fees imposed by the buyer’s country.

Returns

At ClaraPucci your complete satisfaction is important to us. If you’re not 100% satisfied with your jewelry purchase, within 45 days from the date of delivery you may exchange or return the merchandise for a full refund.

You must return items in a new, unused condition. This means that there are no scratches, marks, blemishes, nor any other damage(s) on the item, and that it has not been sized or altered in any way.

Once merchandise is received, a refund will be issued within 48 hours. Money is refunded the same way it was received. Refunds on purchases made with a credit card will only be credited to the same card. Please allow one monthly billing cycle for your credit to appear on the credit card used.