The Kimberley Process defines “conflict free” diamonds as diamonds that have not financed a civil war. But many diamonds that are technically “conflict free” are nevertheless tainted by torture, rape, violence, and worker exploitation. Problems such as child labor, forced labor, low wages, dangerous working conditions, corruption, and environmental devastation do not prevent a diamond from earning a “conflict free” label. Our stones are Russian Simulated Diamonds made in labs away from any human suffering.

What is the difference between Natural and Clara Pucci Sourced Simulated Diamonds?

Regarded as one the premier simulated diamonds in the world, our diamond simulants are carefully crafted to be nearly flawless and colorless in every way. They resemble the same optical characteristics, have the ability to cut glass and can be shaped into all the same styles as natural diamonds. In most experts’ opinions, the Russian method simulated diamond is a superior alternative to a natural diamond because for the same cut, clarity, color and carat of a natural diamond that would fetch tens of thousands of dollars, our simulated diamonds of VVS1 quality rating are a mere fraction of the cost.

It is almost impossible to the naked eye to distinguish the Russian method simulated diamond from a real natural diamond. Because they resemble the same optical characteristics, radiance and beauty as natural stone even jewelers have a hard time telling the difference; and because they are not created from carbon, they don’t have any imperfections or inclusions. 

Do you offer to engraving?

Yes for engraving please contact customer service. Pricing varies depending on the font and length of the text.

What does the life time limited warranty cover?

Lifetime warranty covers discolored, and cloudy stones. We will replace them free of charge.  Just pay shipping and handling of $29.

 

SHIPPING

Do you ship internationally?

We are happy to serve shoppers from all over the world. Pricing may vary based on your final shipping destination and duties and taxes are the responsibility of the buyer.

How long will it take Clara Pucci to process my merchandise return?

All items are made to order after payments are cleared. Most of our items are shipping within 3-7 days.
However, if your order is a special order or requires resizing, it may take up to 2 weeks to have it ready.

Restocking Fee - 

Restocking Fee: A 20% restocking fee will be charged on all returned items, based on the original price of the product. This fee will be deducted from the refund amount. All our products are made to order. The restocking fee is applied to cover the costs of inspecting and processing returned items, as well as the cost of restocking the component items. The restocking fee will only be waived in cases of defects or damage caused during manufacture or shipping. All items must be returned in their original condition and packaging, with all accessories and documentation included. The restocking fee is non-negotiable and non-refundable. By making a purchase, you agree to this restocking fee policy.

Is it safe to mail jewelry?

Yes, we ship our jewelry by trusted carriers such as FedEx, UPS and USPS.

 

RETURNS

How can I make Returns or Exchanges?

At Clara Pucci your complete satisfaction is important to us. If you’re not 100% satisfied with your jewelry purchase, within 14 days from the date of delivery you may exchange or return the merchandise for a refund.  Our products are all made to order and therefore a 20% restocking fee will be applied.  

You must return items in new or unused condition. This means that there are no scratches, marks, blemishes, nor any other damage(s) on the item, and that it has not been sized or altered in any way.

How long does it take Clara Pucci to refund my order

Refunds are issued within 48 hours after the item has been delivered back to us.

How do I request a full refund?

Please send an email to Info@clarapucci.com and we will provide you with a the return address to send the item back to us for refund processing.